Shipping Guide

Dear parents, online ordering is now closed. Thank you for your support.

Please select the correct booklist according to the student's level and stream in 2020 before placing your order. Kindly place your order before 19 December 2019. 

Home Delivery

STEP 1
LOGIN
  • Click on LOGIN.
  • Enter Login Name and Password to proceed with online purchase
  • Please refer to the physical booklist for the Login Name and Password indicated at the top of the page.
STEP 2
PLACE YOUR ORDER - CHOOSE THE CORRECT BOOKLIST
  • Once logged in, you will be able to see the list of booklist available for your school
  • Please select the correct level and stream (if applicable) that the student will be attending in Year 2020.
  • For example, if the student is attending Secondary 2 (Express) in Year 2020, please click on the drop down arrow in Secondary 2 -> Secondary 2 Express. 
  • For example, if the student is attending Primary 4 GEP in Year 2020, please click on the drop down arrow in Primary 4 -> Primary 4 GEP. 
  • For example if the student is attending Primary 2 in Year 2020, simply click on Primary 2. 
  • Your school bookshop's operating hours and contact number can be found on this page on the left below the list of levels. 
STEP 3
COMPLETE BOOKLIST - TEXTBOOK LIST (STEP 1)
  • Please select the item and quantity that you would like to purchase. 
  • Kindly ensure that you choose the correct subjects that you require. 
  • For Secondary 2 and Secondary 4 students, please note that there are some books that you have already purchased in Secondary 1 and Secondary 3 respectively, and you need not purchase them again. These titles will not be available for purchase on the online website. Should you require these titles, please purchase directly at your school bookshop.
  • For example, Science Matters have been purchased when you are in Secondary 1 and hence you do not need to purchase them again in Secondary 2 as the books are intended to be used for 2 years.
  • For example, if you are taking Additional Mathematics, you would have already purchased the textbook in Secondary 3 and hence do not need to purchase it again in Secondary 4 as the book is intended to be used for 2 years.
  • For Secondary 3 students, please choose your subjects according to those that you would be taking in 2020.
  • Kindly note that we will be not issuing refunds for the incorrect book purchased. 
  • Also, certain items might not be in stock yet and hence the status is NA.
  • Please note that the list includes Optional Items. These items are labelled as Optional. 
  • Once you have completed the selection, click "NEXT" to go to the Stationery List. 
 
STEP 4
COMPLETE BOOKLIST - STATIONERY LIST (STEP 2)
  • Please select the item and quantity that you would like to purchase. 
  • Kindly ensure that you choose the correct number of items that you require. 
  • Please note that in the stationery list, the Recommended Quantity is suggested by the school. You may choose to change the quantity as per required. 
  • Please note that the list includes Optional Items. These items are labelled as Optional. 
  • Once you have completed the selection, click "ADD TO CART". 
STEP 5
OPTIONAL ADD ON: ASSESSMENT BOOKS (STEP 3)
  • Before you check out, we are delighted to offer a range of assesment books by Dolphin and Casco Publications as optional add on. 
  • We are running a promotion for these assessment books and they are discounted up to 25% until end of December!
  • Click on "ADD TO CART" on the item that you would like to puchase. 
  • Once you have completed the selection, click "CHECKOUT NOW". 
  • If you have nothing that you would like to add on, please click  "CHECKOUT NOW" to proceed. 
STEP 6
CHECK OUT - FILLED IN YOUR DETAILS / SELECT DELIVERY METHOD
  • Please fill in Customer Details. All details must be completed. 
  • If you select Self-Collection, you do not need to fill in the "DELIVERY DETAILS". 
  • A list of your selected items will be shown below the details. Please review your items to ensure that all is correct before proceeding to the payment page. 
  • Click on the calendar under "Delivery date" and select your preferred date for self-collection at the bookshop. Kindly note that there will be a lead time of 5 working days.
  • Please also take note of the bookshop operating hours. Your school bookshop's operating hours and contact number can be found at the order page on the left below the list of levels. 
  • Should you require an earlier pick up, please contact the bookshop directly and our lovely aunties will try their best to assist you. We seek your kind understanding that it will take some time to get your orders ready. Thank you for understanding.
STEP 7
PAYMENT - ALL CREDIT CARDS ACCEPTED VIA PAYPAL
  • We accept all major credit and debit cards via PayPal. 
  • Please click on the tick next to the Terms & Agreement once you have read and agreed. 
  • Click "CONTINUE"
  • A review page will enable you to verify your orders. If you would like to change anything, click "BACK. 
  • If you are ready to proceed, click "CONTINUE". 
  • This will prompt you to the PayPal page for payment. 
  • Good news! You DO NOT NEED a PayPal account to check out. 
  • You can either choose to log in if you have a PayPal account, or scroll down and click "PAY WITH CREDIT OR DEBIT CARD" and simply enter your card details.
  • Please ensure again that your total amount payable is correct. 
  • Fill in your card details and click "PAY NOW". 
  • Once successful, the website will direct you back to our webstore. 
STEP 8
COMPLETION
  • You will receive an order confirmation via your email. 
  • Please quote the Order ID and your name when picking up your items at the bookshop. Please print and bring along your order list if possible to ensure that all items are correctly received.
  • Thank you for shopping with us!
STEP 1
LOGIN
  • Click on LOGIN.
  • Enter Login Name and Password to proceed with online purchase
  • Please refer to the physical booklist for the Login Name and Password indicated at the top of the page.
STEP 2
PLACE YOUR ORDER - CHOOSE THE CORRECT BOOKLIST
  • Once logged in, you will be able to see the list of booklist available for your school
  • Please select the correct level and stream (if applicable) that the student will be attending in Year 2020.
  • For example, if the student is attending Secondary 2 (Express) in Year 2020, please click on the drop down arrow in Secondary 2 -> Secondary 2 Express. 
  • For example, if the student is attending Primary 4 GEP in Year 2020, please click on the drop down arrow in Primary 4 -> Primary 4 GEP. 
  • For example if the student is attending Primary 2 in Year 2020, simply click on Primary 2. 
  • Your school bookshop's operating hours and contact number can be found on this page on the left below the list of levels. 
STEP 3
COMPLETE BOOKLIST - TEXTBOOK LIST (STEP 1)
  • Please select the item and quantity that you would like to purchase. 
  • Kindly ensure that you choose the correct subjects that you require. 
  • For Secondary 2 and Secondary 4 students, please note that there are some books that you have already purchased in Secondary 1 and Secondary 3 respectively, and you need not purchase them again. These titles will not be available for purchase on the online website. Should you require these titles, please purchase directly at your school bookshop.
  • For example, Science Matters have been purchased when you are in Secondary 1 and hence you do not need to purchase them again in Secondary 2 as the books are intended to be used for 2 years.
  • For example, if you are taking Additional Mathematics, you would have already purchased the textbook in Secondary 3 and hence do not need to purchase it again in Secondary 4 as the book is intended to be used for 2 years.
  • For Secondary 3 students, please choose your subjects according to those that you would be taking in 2020.
  • Kindly note that we will be not issuing refunds for the incorrect book purchased. 
  • Also, certain items might not be in stock yet and hence the status is NA.
  • Please note that the list includes Optional Items. These items are labelled as Optional. 
  • Once you have completed the selection, click "NEXT" to go to the Stationery List.
STEP 4
COMPLETE BOOKLIST - STATIONERY LIST (STEP 2)
  • Please select the item and quantity that you would like to purchase. 
  • Kindly ensure that you choose the correct number of items that you require. 
  • Please note that in the stationery list, the Recommended Quantity is suggested by the school. You may choose to change the quantity as per required. 
  • Please note that the list includes Optional Items. These items are labelled as Optional. 
  • Once you have completed the selection, click "ADD TO CART". 
STEP 5
OPTIONAL ADD ON: ASSESSMENT BOOKS (STEP 3)
  • Before you check out, we are delighted to offer a range of assesment books by Dolphin and Casco Publications as optional add on. 
  • We are running a promotion for these assessment books and they are discounted up to 25% until end of December!
  • Click on "ADD TO CART" on the item that you would like to puchase. 
  • Once you have completed the selection, click "CHECKOUT NOW". 
  • If you have nothing that you would like to add on, please click  "CHECKOUT NOW" to proceed. 
STEP 6
CHECK OUT - FILLED IN YOUR DETAILS / SELECT DELIVERY METHOD
  • Please fill in Customer Details. All details must be completed. 
  • If you select Home Delivery, please also fill in "DELIVERY DETAILS". 
  • A list of your selected items will be shown below the details. Please review your items to ensure that all is correct before proceeding to the payment page. 
  • Click on the calendar under "Delivery date" and select your preferred date for home delivery. Kindly note that there will be a lead time of 7 working days.
  • Our delivery personnel will be contacting you ahead of the delivery, kindly ensure that the contact number provided is accurate. 
  • Should you require a different delivery date, please contact the bookshop directly and our lovely aunties will try their best to assist you. We seek your kind understanding that it will take some time to get your orders ready and delivered. Thank you for understanding.
  • Your school bookshop's operating hours and contact number can be found at the order page on the left below the list of levels. 
STEP 7
PAYMENT - ALL CREDIT CARDS ACCEPTED VIA PAYPAL / DELIVERY FEE @ $13 per address
  • We accept all major credit and debit cards via PayPal.
  • Kindly note that a Delivery Fee of $13 applies per address. We can combine up to 2 orders per address. 
  • Please click on the tick next to the Terms & Agreement once you have read and agreed. 
  • Click "CONTINUE"
  • A review page will enable you to verify your orders. If you would like to change anything, click "BACK. 
  • If you are ready to proceed, click "CONTINUE". 
  • This will prompt you to the PayPal page for payment. 
  • Good news! You DO NOT NEED a PayPal account to check out. 
  • You can either choose to log in if you have a PayPal account, or scroll down and click "PAY WITH CREDIT OR DEBIT CARD" and simply enter your card details.
  • Please ensure again that your total amount payable is correct. 
  • Fill in your card details and click "PAY NOW". 
  • Once successful, the website will direct you back to our webstore. 
STEP 8
COMPLETION
  • You will receive an order confirmation via your email. 
  • Our delivery personnel will be contacting you ahead of the delivery, kindly ensure that the contact number provided is accurate.
  • Upon receiving you order, please check through to see if all items are correctly received. For any discrepencies, please feel free to contact our bookshop directly and we will resolve it for you. 
  • Thank you for shopping with us!