General – How do I place an order?
Q1: My booklist states Secondary 2 G3/G2/G1. How can I access it?
Q2: Why are there no prices for TYS and some titles? Why can’t I add to the cart?
If you can’t see a price and can’t add an item to your cart, it means the item is currently unavailable. We’ll update the price once it becomes available for purchase. This could be because they are out of stock or new titles for 2026 not yet released by publishers. This is so for all […]
Q3: Why can’t I see Mother Tongue books?
To view Mother Tongue books, ensure that you’ve selected the correct Mother Tongue under Access your Booklist. For example, choosing “Chinese” will display only Chinese books from your booklist. If the student is not taking any Mother Tongue as a subject, please select Others. If the student is taking other Mother Tongue aside from Chinese, […]
Q4: What if the student doesn’t take any Mother Tongue language?
If the student isn’t studying any of the official three languages (Chinese, Malay, Tamil), select “Other” under Access Your School Booklist. Students not taking any Mother Tongue subject may be required to purchase the CCE book in English.
Q5: Can I purchase for students in the same school but different Education Levels?
Yes, you can! After adding the required products for the first student, go back to the home page, or Purchase Textbook. Select the School and Education Level for the next student. Ensure all items appear in your cart before checking out. This is only for students in the same school. If you select a different […]
Q6: Can I check out with items from two different schools in a single order?
Products from two different schools cannot be checked out under one order. Orders are packed and dispatched separately from their respective schools. If you have students from different schools, please check out separately. If you have existing product in your cart, and select a different school in Access Your School Booklist, a notification will pop […]
Q7. Why are some products without SKUs?
When we first added items to our website, some, like new release titles, didn’t have SKUs/ISBNs available at that time. For certain products, such as stationery, predefined SKUs weren’t applicable. Rest assured, we’ll update the SKUs as soon as they become available. If you have any further questions, please feel free to reach out to […]